SHIPPING UPDATE JANUARY 2022:
All of our items are carefully and lovingly made to order to ensure everyone gets their correct size and to minimise fabric wastage. Our current turnaround time is 1-2 weeks, and is updated on the announcement bar above regularly. We are still sending orders overseas, but please be aware that shipping times can vary greatly depending on the ever changing-covid situation, flight availability and unexpected delays!
(Your order will likely be sent much sooner than this, but as I am a SAHM first and foremost, I am setting a grace period just in case "mum duties" prevent me from sewing as quickly as I'd like!)
I am so immensely grateful for each and every order, and I absolutely cannot wait for you to receive your beautiful bonnets. Never in a million years did I imagine this little business would grow so much in such a short time! Thank you all for your kindness, support, and your patience. We appreciate you more than you will ever know.
- Elyse xx
SHIPPING WITHIN NEW ZEALAND
Please keep in mind that our couriers are still overwhelmed with parcels right now, and that there will be some delays in deliveries. If your tracking has not updated within 5 days, please contact us.
Postage is a flat rate of $7, tracked with 1-2 days delivery.
All orders over $80 ship free, no code required x
Unfortunately due to Covid-19, we cannot guarantee when your order will arrive. Please allow for delayed delivery times in these unprecedented times. We have yet to have any international orders go missing in the past two years, but due to the ever-changing pandemic situation some orders have been significantly delayed! Please keep this in mind when placing your order xx
Flat rate is $14.50 shipping, tracked. On average, AU orders arrive within 2-3 weeks.
Rest of the world
International shipping is a flat rate of $25 NZD. Please expect significant delays with shipping due to constantly evolving COVID situations - we have no control over this but will do everything we can to see that your order reaches you! Tracking will be provided wherever available.
RETURNS & EXCHANGES
If you have changed your mind, items can be returned for an exchange or a refund within 14 days of delivery. Items must be in the condition they were received in, and must not be worn. We will require you to pay for return postage.
If there are any issues with your order, please flick us an email at firstname.lastname@example.org, and we'll be in touch xx