Hi friends! Our products are all made to order with a current turnaround of 3-4 weeks. All NZ orders over $60 ship free // Free AU shipping for all orders over $80

SHIPPING

SHIPPING UPDATE SEPT 2020:

Hello friends! Our bonnets, sunhats and masks are all made to order to ensure everyone gets their correct size and to minimise fabric wastage. Our current turnaround time is one week, and is updated on the announcement bar above regularly.

(Your order will likely be sent much sooner than this, but as I am a SAHM first and foremost, I am setting a grace/buffer period just in case mum duties prevent me from sewing as quickly as I'd like!)

I am so immensely grateful for each and every order, and I absolutely cannot wait for you to receive your beautiful bonnets. Never in a million years did I imagine this little business would grow so much in such a short time! Thank you all for your kindness, support, and your patience. We appreciate you more than you will ever know.

 - Elyse xx

 

SHIPPING WITHIN NEW ZEALAND

Please keep in mind that our couriers are still overwhelmed with parcels right now, and that there will be some delays in deliveries. If your tracking has not updated within 5 days, please contact us.

Postage is a flat rate of $5, tracked with 1-2 days delivery.

All orders over $60 ship free, no code required x

 

 

INTERNATIONAL SHIPPING

Unfortunately due to Covid-19, we cannot guarantee when your order will arrive. Please allow for delayed delivery times in these unprecedented times.

 

Australia

Flat rate is $10 shipping, tracked. All orders over $80 ship free!

  

Rest of the world

International shipping is a flat rate of $12. Please expect significant delays with shipping due to constantly evolving COVID situations - we have no control over this but will do everything we can to see that your order reaches you. 

 

 

RETURNS & EXCHANGES

If you have changed your mind, items can be returned for an exchange or a refund within 14 days of purchase. Items must be in the condition they were received in, and must not be worn. We will require you to pay for return postage. 

 

If there are any issues with your order, please flick us an email at mossandwilds@gmail.com, and we'll be in touch xx